Q:?What is your?minimum?order quantity (MOQ)?
A:?As a standard policy, we accept MOQ of a 20GP, and mixed items available, it still needs to confirm with our sales according to different product lines.
Q: Can I mix the colors and designs in one order?
Q:Can I buy some samples first before main orders? Is the sample fee refundable?
A: Yes, sample fee and shipment fee should be paid in advance, and sample fee is refundable with the purchase order.
Q: If any quality or product problems, how can I get?help and support?
A: Please kindly check the packages after you receive the goods, if you?got wrong products/ quality problem/ short quantity, please contact?us. It will be better if you can send us pictures of the?items, and we will replace /repair /refund accordingly.
Q: Do you have any certificates for your products?
A: Yes, we have past some certificates like CE, Soncap or GS requested by Euro and US market, and we will be glad to meet your request to pass other certificates.
Q: How do you control the quality?
A: We will make samples as the deliver standard for customer to approve, and the products can be inspected before delivery. We have the whole QC system to guarantee the quality, strictly 100% IQC inspection, processing inspection and final inspection.